At 77game, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use and protect that information, and what rights you have as a player in the Philippines. By registering an account or continuing to use the platform, you confirm that you have read and understood this policy. If you have any questions, you can reach us at [email protected] or visit our FAQ page for quick answers.
When you register an account on 77game, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect technical data such as your IP address, device type, browser version, and session activity logs each time you access the platform. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players in the Philippines. You may also provide additional information voluntarily, such as when you contact our support team or respond to a platform survey. All information collected is stored securely and used only for the purposes described in this policy.
The personal information you provide is used primarily to create and manage your 77game account, process deposits and withdrawals in Philippine pesos (₱), and verify your eligibility to play on the platform. We also use your information to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional communications about new games, offers, or platform features — you can opt out of these at any time through your account settings. Your data may also be used to comply with legal obligations, including identity verification requirements applicable to licensed gaming operators serving players in the Philippines. We do not use your personal information for any purpose beyond what is described here without your explicit consent.
77game does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality agreements. In certain situations, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 77game platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data protection responsibilities. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take prompt action.
The 77game platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with different sections of the site such as the Game Lobby, Slots, and bingo pages. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where improvements can be made, while preference cookies remember settings such as your language and display choices. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the platform, you consent to our use of cookies as described in this section.
As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated data subject to any legal retention obligations. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request, and we will respond within a reasonable timeframe. If you believe your data protection rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any privacy concerns promptly and transparently.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable laws and regulations governing licensed gaming operators in the Philippines. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period to comply with anti-money laundering and responsible gaming obligations. When your data is no longer required for any legal or operational purpose, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you close your account, we will process your deletion request as promptly as possible while ensuring compliance with any mandatory retention periods. You can request information about the specific retention periods applicable to your data by contacting [email protected].
77game reserves the right to update this Privacy Policy at any time to reflect changes in platform operations, applicable laws, or data handling practices. When significant changes are made, we will notify you through a notice on the platform or via the email address associated with your account before the changes take effect. The date of the most recent update will always be displayed at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Your personal data is stored using encrypted, access-controlled systems. Only authorised personnel can access account information, and all internal data handling follows strict confidentiality protocols to keep your details safe at all times.
We never sell or rent your personal information to third parties. Any data shared with service partners is strictly limited to what is needed to operate the platform and is governed by binding confidentiality agreements.
You can access, correct, or request deletion of your personal data at any time by contacting [email protected]. Opt-out options for promotional communications are also available directly through your account settings.
Our data practices are aligned with the requirements applicable to licensed online gaming operators serving players in the Philippines. We cooperate fully with relevant regulatory and law enforcement authorities when legally required to do so.
If you have any concerns about how your personal data is handled, or if you would like to exercise your data rights, our support team is ready to help. You can also explore the FAQ page for quick answers to common account and privacy questions, or register a free account to get started on the platform today.